Walmart Supercenter

"I've been coming to this store since it opened. I even worked here for 8 years. I went in today with a return. I initiated it online. It said please return you items and scan the bar code. These were my only directions. So I loaded up my return and brought it to Customer service. They were so rude. The lumpy old lady and and the fat kid working with her. Normally I wouldn't be this rude, but I was laughed at, taunted and ridiculed. They said I needed the original box. I told them I didn't have it. They said they needed the numbers off of it. Well that's great because tada I have the numbers on the merchandise. Then they told me it was to late to return. I showed my barcode that specified I had until March 20, 2024. She was like yea it's March. Actually it's February ma'am. Her and the boy begin to be mocking. They call csm over. She said we can get you the same item and replace this, but that's all we can do. I should have just said fine. And returned that one. But I told her it was never used and was defective once I set it up. So she called the manager. The manager said I'll be right there. I've been here 10 minutes already. I'm waiting another 10 minutes. She still doesn't show up. So I leave and call the 800walmart number. They told me to find any box that it would fit in( even if I had the original box, there was NO WAY it was ever going back in it. ). And sent me a return pickup label. So someone will be coming to pick up my items. I'm not sure why the store made it so freaking difficult. Or why they thought they could treat me however they wanted. But I'll be going out of my way to not have to deal with them again. To their management, store manager and corporate.... these employees are complete garbage. I think y'all could find better help then that. Your gonna laugh and sneer at me because I followed directions your company gave me? Pathetic"

"Shocking that this is a complaint! Find it to be shady business practice that they don’t mark when something is a nonreturnable purchase . You have to go through ten screens asking if you want an extended warranty but they can’t have a screen saying you can’t return something. Or at least a sign up on the shelf. Real honest business practice."

"Never clean, never front faced. Employees are generally rude every time i go. Lately a lot of packaging has been damaged on all the products all over the store. I had an employee tell me rudely as I was checking out i NEEDED to leave a review on the terminal or their store wouldnt get points or whatever. He was not kind about it, and I'm not one to be a karen. But the receipt checkers are usually really far out of line and BLATANTLY RACISTS. DUDE every time i go i watch them and they always pick every black and Hispanic person leaving. And they walk up going nuh uh let me see that receipt never asked me but I've seen it happen almost every time i go. Not impressed, you wanted my review here you go."

"Went in for clearance on Halloween candy. It was 50% off. Got exactly what I wanted. Floor person was very helpful in making sure item were marked down since none of it was signed. I also returned a game I bought online that I did not open. They did not sell it in the store and the code was not recognized but, she was able to do the refund anyway. All the cashiers were opened and self check out was closed since marked down items were not being recognized. The store is well stocked and all personnel were very friendly. Great store."

"Waited over 30 minutes to get help for paint, asked workers they said they will send someone over then called the store front area and they said they will TRY to get someone over! Wow try!!! Some great customer service there! By the way no one ever came I went to Lowe’s instead! SMH Even their press for associates doesn’t work!"