VIA Metropolitan Transit 203 East Fredericksburg Road, San Antonio, TX 78212

"There should be signs warning people to ride at their own risk because if something happens to you, you are on your own. Took a hard fall on a bus when the driver slammed on the brakes while I was walking to a seat. Driver didn't stop until he got to the end of the line. He insisted he didn't know I'd fallen. I had a very large bruise forming on my forehead, my right shoulder hurt, and my right wrist and hand were swollen. They finally called EMS. The apparent lead claimed the egg sized bruise on my head was "just a bump" and I was not "EMS transportable". He called me a scammer and the team left. VIA would not offer me transportation to an ER other than to tell me to take a bus. I ended up taking Uber to an ER, where the staff was horrified at how I had been treated. Their first concern was making sure there was no brain swelling or bleeding. Had a CT scan of my head and x-rays of my hand, wrist, and shoulders. I will be sharing the results with my doctor and certain other individuals. But yeah - VIA doesn't care about the people who use their services."

"She offers services,for money and ice up..She smells bad."

"Public transportation in San Antonio is an embarrassment. This city has no light rail, and that’s a huge problem. Anyway, my review here is for the behavior of several bus drivers on the roads. This week alone I was pushed out of my lane and onto a left turn lane downtown. The bus driver has plenty of opportunity to slow down and let me pass, but no, she wanted to push me out of the way. Second occurrence, I was on 35 NB at BAMC, the traffic was slow moving, but the driver of a VIA bus decided to pull out of the slower moving lane as I was coming from the right in a faster moving lane. These are daily occurrences with these bus drivers. Of course nothing will be done about it because they’re managed by the county and city - both of which are crooked as hell."

"The drivers are really nice people but the driving ....not so pleasant. These are services for disabled individuals and the drivers often aren't to careful with bumps and speed bumps. It can be very painful for someone with back problems."