The UPS Store

"DO NOT DROP OFF YOUR PACKAGES HERE. They put my shipping label for a pair of tennis shoes I was returning on the wrong box and my return was declined. When I received the box back from Nike after my return was declined there was a pair of boots inside. I took the boots back to the UPS store and all they did was give me a customer service number to call. I called the number myself in store and was told to file a claim online which I did after hanging up. When the claim didn’t go through I asked an associate for help and they “don’t know anything about filing claims online.” I of course could not get a hold of a representative at that number the second time I called so I called the UPS STORE CUSTOMER SEVICE number which was given to me by Nike where an associate filed a claim for me against the store and was told a manager should reach out to me within 3 business days. 8 days later I have still heard NOTHING from the manager if this store or anyone else from the UPS STORE."

"Do not go to this store. FYI all UPS stores will print a label for free if you are using their service for returns to Amazon. I was by here so I thought I would have them print the label and send. Once they printed the label they wanted to charge me almost 4 dollars just to print the label. Stay away."

"Horrible customer service !!!! I would not recommend this place as a customer I was in line waiting to be serviced with multiple other people when I over heard the the owner Patel yell loud so EVERYONE can hear an altercation that was going on with a young lady, I feel very disrespected and uncomfortable with the way he was speaking to her when he could’ve handled this situation differently. I go here all the times to ship products from my store and I will definitely not be coming here ever again. I know as a business owner I would never treat any of my customers in such rude manner."

"Im very new in town from the Middle East . This Ups store have staff that are polite, empathetic and know their works. The customer service is amazing and there was no delays to adhering to any my requests. I come here for notaring, return parcel, sending important docs . Was always looked after by this store. Quick too.Thank you!"

"A lovely gentleman named Myles helped me. He had to print the paper for me, email it from my phone and connect me to the internet but he had such a kind attitude about it. I was unsure of what I was doing. I had never been to that location before. He made it so easy and smooth. I wish there every employee was as positive as Myles. I will definitely return. I definitely recommend this UPS! Thanks Myles! You made my day better!!!"