A & K Delivery & Assembly 715 Avenue E, Lubbock, TX 79401

"This company never returns phone calls. I have shipments sent there three times now from orders I placed and they never notify you that your items are there much less call and schedule a delivery. It’s very frustrating having to deal with this place."

"very rude, lies all the time. My stuff is sitting there for last two week. They do not know when they will deliver. Every day they will tell me someone call me later today to schedule the delivery but no one calls back"

"Terrible customer service. Fought with them for a week to get a delivery scheduled. No one calls you back, you can never talk to management. The people you do talk to make snarky, unprofessional comments. Ended up cancling my order altogether because this shipping company was such a nightmare!!"

"The people who work here will make up any lie, I was told that the driver was being "detained" so theyw ould call me the next day, well I call and tell them I need my delivery by the end of the week, I am going out of town and won't be back until the next week, now all of a sudden I'm not up for delivery until I am back from my vacation. LIARS HATE THESE FOOLS"

"They called me on Monday to state they had my order and would call back to schedule a delivery. I told them I needed to get it by the end of the week but was told the scheduling manager was not in to set a time and date. I called back Tuesday and the scheduling manager was not in. I called back Wednesday and left a message for the scheduling manager to call me. I also stated again it was important that I get the delivery by the end of the week. I was told that I should have it by the end of the week. I called back Thursday (surprise I hadn't gotten a call back from the scheduling manager) and the scheduling manager was not in. I stated again I needed it by the end of this week and it is mid day Thursday now. I guess it was at this point they actually looked up my order and it was determined that in fact they did not even have my delivery. Also, I am pretty sure they did the delivery of my other oversize item which was for INSIDE home delivery and they would not bring it inside. If this was not them, then they are just terrible at logistics, having employees who work, and empty promises."