Austin Driving School 2927 West Anderson Lane, Austin, TX 78757
About the Business
Austin Driving School is a premier driving institution located at 2927 West Anderson Lane in Austin, Texas. With a commitment to providing top-quality driver education and training, our experienced instructors offer comprehensive courses for both new and experienced drivers. Whether you are looking to obtain your driver's license for the first time or simply want to improve your driving skills, Austin Driving School is here to help. Our state-of-the-art facilities and personalized instruction ensure that each student receives the individual attention they need to become safe and confident drivers on the road. Join us at Austin Driving School and take the first step towards becoming a responsible and skilled driver.
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Location & Phone number
2927 W Anderson Ln., Austin, TX 78757, United States
Hours open
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
08:00 - 13:00
Sunday:
Closed
Reviews
"Great experience with this school. The online driver education course was enjoyable and the road test was conducted in a professional yet friendly and calm manner. Highly recommended."
"Took my road test on Friday and it was a great experience. Driving test is stressful but the coach put me at ease. Instruction was given well ahead of time and the coach made the entire atmosphere relaxing! Definitely recommended . Even parallel parking went smoothly - just don’t hit the curb"
"The staff are wonderful. Mr. Mathew and the Road Test Instructor (who was on duty Thursday afternoon- Sept. 28th) are Very Professional and Helpful. Austin Driving School should be very proud to have such a wonderful Team."
"We had some varied experiences with Austin Driving School. The mechanics of it all worked out OK: there were in-person classes, instructor-led practical classes, and the driving test. All the forms ended up being correct in the end after a misspelling of her name that the incompetent staff were unable to correct for months, and my daughter was able to get her license. However, there were some big hurdles on the way. The instructors apparently had inappropriate stories during lessons (tangents about drug-addicted family members, etc.). The service on the phone was The Worst I've Ever Encountered, with rude people, poor communication skills, last-minute updates, extreme difficulty scheduling, and non-returned calls. Bad. Bad. Bad. Eventually, the Anderson Lane location hired a new receptionist/scheduler and it completely turned around - the new person was professional and easy to work with. Great - but that was 6+ months into our experience, and it made driving lessons drag out months longer than they needed to. So, a mixed bag. Based on our early experience, I absolutely would not use them again. Based on the experience in the last month or two of our time with Austin Driving School, I would. Service makes that big a difference, and it all depends on whether they can hang onto the better hires."
"Looking for a place that is a colossal waste of time? A place that doesn’t value their customers and will give you incorrect info every step of the way. Do you like being hung up on? Do you enjoy speaking with rude incompetent people? Then ask your doctor if Austin Driving School is right for you. Here you will receive the promise of all your teen needs to prepare for their driver’s test only to be given all of the wrong information. But don’t worry, they will promise to get you in once every six months for your teen to practice driving so that by the time they are 35 they will be well prepared to take their driving test! Want to schedule the appointments you already paid for in advance to ensure your kid gets the practice they need? Well, I’m sorry, “we only do our schedule two weeks at a time so you’ll have to call back and wait on hold for 3 hours while being hung up on to schedule your next appointment.” They will also ensure that you get the wrong certificate so that when your teen goes to DPS to take the test they will need to sign up for an entirely different certificate and reschedule their appointment for several months down the road. This place is a disgrace to businesses everywhere. I’ve never seen such incompetence in my life. They never apologize or make things right. They don’t give a rats a** about actually helping teens learn to drive or their customers at all. Go literally anywhere but here!!"
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