The RoomPlace

"Brian was very helpful with my furniture purchase. I would highly recommend buying the Dalton surround system couch. This couch is amazing, so far we’ve watched the Jurrasic World movies and plenty more and the couch really feels like you’re at the movie theatre. Not only is it Bluetooth wireless but you can also connect it to an older TV. Thanks again Brian, FYI I found the wire to connect it to my tv. 15 bucks at Walmart. You’re the best, family’s happy."

"They don’t replace anything that breaks but will say you have coverage they are overpriced for the merchandise they sell and will not replace it. The company they use to deliver the merchandise will mess your walls up and they will not try to make it right. If I could I wouldn’t give them 1 star. Time to lawyer up!! I guess the room place some credit after the service I received and my review they made it right with me not the same quality as before but I’m ok with the results"

"I recently was shopping for a particular piece of furniture, and the Algonquin location was the only one that had it that was reasonably close to me. I walked in, and Elvira assisted me. She was friendly, knowledgeable, and resourceful. She didn’t hover around me as I walked through the store, which I very much appreciated. I had a few questions and unfortunately the piece I wanted was not available in the color that was shown on the floor. Elvira did a great job of looking for different items and had other suggestions. The next day I was able to put in an order for Furniture . She followed up every step of the way, and was very , pleasant and resourceful throughout the process. I’ve purchased furniture from The Room Place in the past, and I’ve always believe they had a lot of variety and merchandise available, and their furniture was of above average quality. Highly recommend!"

"I bought a dining room table from the room place in Algonquin. Brittney asked if she could help me. I told her exactly what I was looking for and she took me rite to it. She was very patience with the sale and nice. Even honest enough to go get her manager Joshua to answer what she couldn’t. He as well was very nice, polite and didn’t rush my sale. I will go back to purchase there and ask for Brittney. Thanks for making my purchase with buying from at your store!!"

"Complete and total nightmare. With the holiday sale coming I'm warning you just stay away!!!!!! sale sounds amazing deals great till the delivery to your household. Multiple pieces missing with dates pushed back every week or in my case the wrong couch sent. There fix to that problem "well we won't charge you for delivery of your new couch" my new couch? You mean the one I purchased and you didn't deliver? Lead manager is a clown offered me 100$ credit for the 4 occasions I had to stop back to his store to check on my incomplete order AND the 4 days with 3 hour time variatof when they would delivery my wronfurniture. But there's more im still being charged for the couch that I didn't order the sales associate accidentally put on my order is still on the sales order. Worst thing about this whole experience is I can't get ahold of anyone i call and just get pushed aside. This clown show is a nightmare. Stay away Edit: after receiving a email and phone call from the room place my review still stands they offered me 100$ and apologized for the inconvenience. Not the lady's fault on the phone they are just too big to care."