Michaels

"Always clean and tidy. Friendly staff. Great stock of items. Easy order for pick up. Framing dept: fast, easy, helpful making suggestions & my framed item looked great!"

"I have never been treated so poorly by a manager in my life. I spent over $300 today at this store and the cashier Eliza asked me if I wanted to apply for the credit card, so I agreed because I was going to save 20% on my purchase. The cashier entered my information wrong five different times, I asked her to please slow down and that there was no rush and she still entered my info wrong so I asked her if she could call over the manager and maybe have her do it. I asked the Manager if she could try putting my info in and explain the situation. She immediately was annoyed that she had to help me and was making passive aggressive comments to her employee in front of me making it seem like I was the problem. I asked her to stop speaking to her employee in front of me as if I wasn’t there. She then proceeded to tell her employee loudly that the computers are weird and she didn’t do anything wrong. Never once was I aggressive or used profanity towards either of these employees. Finally, I had told Manager that I was getting frustrated on how the situation was being handled and that I’m a customer spending a lot of money here and also applying for a credit card and I did not appreciate how I was being treated and I had asked for her name and her employees name. Her employee flipped her name, upside down and the manager told me that she was not giving me her information or her name and that she was going to call the police and have me kicked out of her store. The manager had caused a scene in front of all the other customer trying to get me to leave the store and embarrass me. The icing on the cake was right after she told me that she canceled my application for the credit card. I filed a complaint with corporate. I will not be returning to the store, unless that manager has been fired."

"The frame was nice but there was excess residue I had to clean off plus they never called me when it was completed, I had to contact them. I would use them again but hope customer service would be a little better"

"Well organized and clean. The cashier was a bit slow and manhandled some of my goods, but overall staff was helpful and assisted when needed."

"Easter is near, and my family and I are getting ready by buying the things that we needed and also wanting to buy other things that may add to what we can do for the supposed holiday. We went to this store to buy everything, and we did not regret going here because the store had a great and unique selection of things that we wanted. We also saw other unique and cool stuff, particularly those arts and crafts materials that we could really use. It was probably my first time in the store, and generally speaking, I like the store. It is clean and spacious. Other than the fact that it has a great selection of art materials, decors, and other sundries, it also has great customer service. The employees in the store were all friendly and helpful to us. Additionally, we like all the stuff that we bought. Everything is so nice, as are their prices."