Life Time,

451 Rolls Road, Algonquin, IL 60102

"I went to check out the gym and was given a tour. It was way too crowded and I told the guy I wasn't interested in paying that much money to wait around. I just wanted to get my workout done and go home. His hail Mary was to lead me into the dark yoga studio and basically corner me and force me to say yes to the membership."

"Update as of 11/10/2023: Oh dear, what a disappointing experience. I received notice of a rate increase on 11/7, and to add to the frustration, "the system" reverted my club location to the previous one. After investigating, both clubs blamed each other. Finally, when I contacted Algonquin, they explained the automatic club location change was due to my current rate. Guess they didn't want me to pay less money. :) It also makes me question the purpose of the membership location agreement if the system can arbitrarily assign a different location. Despite understanding their lack of control over this, canceling my membership post-rate increase was met with a demand for a 30 day written notice. They initially wanted me to physically go to the location to cancel, which I find absurd. To make matters worse, if I cancel today (11/10), they still plan to charge me for December at the new rate, despite notifying me on 11/7. Make it make sense. You can't give me 30 day notice but expect me to? It feels like either the system is severely flawed or this is a deliberate decision by Lifetime. I expected some cooperation in resolving this issue, but it seems nothing short of robbery and unfairness. Even their representative acknowledged it. :) I rarely leave negative reviews, but this experience has left a bitter taste. Edit: So far so good, though I wish they'd show a little more love to the basketball courts. The basketball rims need an upgrade and a more consistent maintenance schedule. Great location. Never have a problem finding an open machine in the morning! Friendly staff as well! They're also doing some renovations to the gym area and locker rooms!"

"I had a bad experience dealing with the receptionist Adam. I recently changed my phone and I couldn’t open my gym pass. This guy couldn’t be less empathetic. At some point he started raising his voice, acting emotionally. Overall, I did not expect such an unprofessional behavior in a place of this caliber. I'm extremely disappointed."

"I love lifetime I have only been to the one in Algonquin. Been a member over 3 years with my 3 grandchildren. The staff is always greeting you and handle situations in a prompt timeframe. It’s honestly my happy place!!! Yes some changes and staff has changed but that happens anywhere you go. Great people at the salon desk, very happy with the staff I have connected with."

"I really wanted to get a membership back at lifetime. Not a fan of my current gym and I’ve always liked lifetime. So I spent the $40 for the day pass. YES $40 TO WORKOUT FOR 2 hours. I haven’t been to this location in about 2 years. And was very shocked to see that literally nothing has changed about this place. Nothing new and exciting. But they want to charge $140 for a membership?!? So no updates have been made to this place since the last time I was here two years ago. Where is all that membership money going? They surely don’t have a lack of memberships due to how busy this gym always is. Also paid $70 for a membership at the time as well. I mean what a joke. I refuse to sign up at this gym now. Such greed from this company. There super small shakes even cost $10 now. They used to be actually affordable. Why would a company make, living a healthy lifestyle so expensive. Such a shame."