Great Clips,

4337 D Butler Hill Road, St. Louis, MO 63128

"My mother gave her a $20 bill for @16 haircut. The lady kept the rest without my mother's consent so my mother left because she didn't want to argue with her. This isn't right. Customers don't owe you a tip!"

"Great haircut. Online check in with only a few minutes wait. Friendly and professional as well as quick. Good value."

"Needed a simple clean up after shaving my head in March. I love the length, just needed it evened up, and stacked in the back. Looks great and I'm glad my hair looks more intentional now!"

"Just moved to town last month and found this place within a mile of my home. Was nervous going in because I knew nothing about the stylists but I just needed a simple trim so decided to give them a try. I did the check-in online and when I came through the door, Heather immediately greeted me and seated me at her station. She was very attentive and did an awesome job with my hair! I will definitely be returning in the future!"

"I have been taking my son to get his hair cut here since his first hair cut… so 5 years. Today we walked in with 30 minutes until close. There were 2 men sitting waiting with nobody in the chairs currently get hair cuts. The computer said a “12 minute” wait (but only 1 name). I was told they were full and there wasn’t enough time for any more. They didn’t didn’t even ask what I wanted or needed. The women were extremely rude! I was told it would absolutely take all that time to cut it the gentlemen’s hair. This is ridiculous because I have never been in Great clips and seen any haircut take 25-30 minutes and there were multiple stylists. - I was told 2. When I left all lights were turned off and vacuuming began. It appears your employees just didn’t want to do anymore for the day so they stopped accepting anyone from what I know is 2:30... it could have been earlier. I’m pretty sure I’ll be finding someone/somewhere else to take my son… with nicer employees. I feel sorry for your employees that are good and nice because these women I saw today are going to ruin it for everyone. And I have never seen any of these women in all my times going in the Butler Hill location. (Every 4-6 weeks for the last 5 years!) Please work on your customer service!"