Club Fitness - O'Fallon IL,

1234 Central Park Dr, O'Fallon, IL 62269, United States

"Downgraded benefits and increased prices. A member since 2018 and all I needed was 24 hour access to the gym. Now for that basic option I had to upgrade my membership. I do understand that prices have increased and I would have been ok with a price increase had a conversation taken place that due to rising costs we need to increase your membership a bit but the benefits you originally signed up for will remain. Instead I arrive at the gym early one morning and my key won’t work. I will say other than this I have never had any issues with the gym. The staff has always been great and the gym is maintained and clean."

"They have downgraded membership and increased price without notice. Half the time (before they downgraded membership) you couldn’t use a massage lounge because staff members were using it for two or three sessions. Moving to another gym with lower membership and more benefits. Already seen others at new gym from this one. Same reason they moved too."

"can not access gym after 6pm on a weekend as they punish members who have been paid members for years. They down grade membership with very limited access with no warning or no option to change status . Poor policy . I will be dropping membership. Update: looking for a good alternative for a gym on weekend evenings, try McKendree MetroRecPlex. Nice vibe, open airy atmosphere , and nice equipment."

"I love CF! I love the staff here, they're always so friendly. ❤️ One time, my husband had an issue with the automatic payment, and they were sooo sweet about the whole situation. Also I LOVE the women's gym. Their smoothies are mid, though, but overall, it's a pretty great club!"

"Just leaving this awesome Club Fitness location. Engaging staff w smiles on their faces, excellent manager (Matt) walking the floor interacting with the clients/members. Excellent customer service. Haven’t seen this level of customer service at a gym in a long time. Come here. Work out. Get a gluten free smoothie. Invest in your health. Way to go O’Fallon CF. #glutenfreeflyer #glutenfreeflyerworksout"