ABC Supply Co. Inc. 29W581 North Avenue, West Chicago, IL 60185

"Everytime that I have to come here they take for ever to get my order. Even if im the only person there and I call my order in hour or more before. I always have to go back in and say something then they get my order. Its been like this for years. I have to come here because they are the inlt branch that cary certain items. I dread coming here."

"The 1st impression is alway the last memory that you will have when visiting any establishment. There is a guy I think his name is Brandon. He is always at the counter doing what he does best, sitting there and yapping and typing on the keyboard. For him to acknowledge you within a minute would be short of a miracle. When you tell him what you are there for, he punches it up on his computer then sends it to the warehouse, that's where real pain begins. Warehouse workers are rude, not fast and act like they are doing you a favor by bringing out the materials you need to get the job done. I have used several other ABC stores and for the most part overall they are fast, friendly and try to get everyone taken care of within minutes of going to the warehouse. Not this one though. I try to avoid this particular store every chance I get, but sometimes you need to get material with convenience of distance rather than employee interaction. Meaning if I have to have it, I will drive 1 mile to this place rather than drive 5 miles for friendly staff."

"Terrible experience with this supplier. Ordered materials well in advance of the job and was updated and told to be delivered Wednesday and never showed up. I called and was told they quote, " do not have a Crystal Ball and it will be two more weeks for the material." We already started the project and are very disappointed in there lack of service. When you are planning projects you can't count on them."

"ABC Supply West Chicago showroom is still currently closed. Call ahead to place orders. For returns or picking up materials call when you have arrived in the parking lot. Service is as solid as it has always been."

"This is my favorite ABC Supply location. Even though my office is in Aurora I prefer to deal with this location. Good customer service. It must be the in part due to the management. Good job guys. Fred Turner Paul Davis Restoration Aurora, IL"