Menards,

220 North Ave, West Chicago, IL 60185, United States

"I was in menards back on 10/21/23. Grabbed a can of paint and the lid was loose, spilled all over me and ruined my clothing. I’ve been going around and around with the firm that handles their claims Gallagher Bassett services and still no resolution. Time to file a small claims lawsuit."

"This is good location, difficult to compare with the one in Melrose, but I do like this one a bit better. ■Parking is plentiful, dedicated lot ■Staff are nice, rather helpful ■Found some real good tools and containers ■No military/first responder discount (Home Depot does)"

"Best customer service from Melanie. Thank you so much to her. She is nice, kind and friendly"

"Good selection and great prices. Staff is helpful but not necessarily knowledgeable. Unfortunately the lack of online reviews of their products means I avoid making major purchases here."

"Normally we don't have any gripes. Today my husband grabbed this thin sheet of firing strip, it was like a scrap piece, even missing a corner. Listed at .69 There were no upc labels or stickers. Clerk "Sue" tried putting in the sz and other but couldn't get anything to come up .69. She didn't even bother to call someone to check the price. Ends up saying "well, I'm just putting in this" and it turned out to be .89. Not complaining of .20 cents difference but it's not the first time this clerk was a bit rude. She made us feel we were lying. The other time we encountered her, my husband was buying some 2×4s, he was turning the board to show the price code and she gets all goofy saying, "I've worked here a long time I know what the price is." She has a strange way of dealing with people. I usually give people a pass, just in case they may be having a bad day, but this appears to be like she needs an attitude check. Guess we'll be taking a quick pic of things that don't have prices. However, Menards needs to label the scrap and things so cashiers can check people out in orderly manner."