Royal Automotive LLC 5675 North Elston Avenue, Chicago, IL 60646

"If you want honest and quality work done on your vehicle? Royal Automotive is the place to be. My Subaru Forester suffered an extensive damage due to a huge tree limb that fell on top of it. I contacted my State Farm insurance agent who sent me a list of recommended auto body shops. Royal Automotive stood out due to the outstanding reviews. I scheduled an appointment for assessment with Su, the owner. She was very friendly, informative, and detailed on the process of the repair. She also gave me an ETA on the completion and was very fair on the quote of repair. Su sent emails to let me know where they were on the progress of repair. The job was finished earlier than expected. My vehicle looks as if it came straight from the production line at Subaru. All previous damages are gone! The quality of work matches that from the review of others. Thank you to all of the staff for taking care of my vehicle. Job well done! I've attached 4 before photos and 2 after photos."

"I had the best experience with Royal Automotive. They have the best communication - all my emails and questions were answered quickly and I was kept informed on where my car was in the repair process. But most importantly the body work and painting that was done was fantastic. My car looked brand new!"

"TLDR: the customer service was great, the job was done very well and my car came out looking better than before. Would highly recommend. Got into an accident in late July where the front of my Mazda CX-5 took most of the damage. Got this place recommended to me from a friend and gave them a call. Right off the bat, the customer service was great. I spoke to a nice lady, Su for almost all of my interactions with the body shop and a gentleman when I dropped it off and both were very friendly and most importantly helpful. I was constantly receiving emails updating me on my vehicle's repair process and whenever I emailed with questions of my own the replies were swift. The repairs took a little longer than expected but that was mostly due to waiting for my insurance's approval on some of the repairs, waiting for oem parts to arrive and for better quality of repairs. This was all explained to me as soon as they got the car and it was actually given back to me sooner than projected. The end result was my car looking as good as new, if not better than before my accident. Overall, I would highly recommend this place to anyone who wants a quality job well done."

"My insurance listed Royal Automotive as a preferred body shop. Overall my experience with Su at Royal was excellent. Su kept me up to date throughout the process. I'm no expert on automotive repair but the paint matches, the parts appear aligned, and the car drives smooth. The only bad part was the waiting on parts to arrive. Seems like parts are still taking time to deliver."

"Had a great experience getting my car repaired after a car accident. Su was able to handle everything with insurance at fault. I'm very impressed of how the vehicle turned out. My family has been coming here for years for various services, such great service overall!"