Red Wing - Aurora, IL

"Ed at the Aurora, Illinois store on Orchard Road was absolutely wonderful. He was very helpful and knowledgeable, and he listened very carefully to my very specific needs and offered great help and advice. Thank you so much Ed!"

"Rachel the cashier who was assisting me during my visit made me feel so uncomfortable. While shopping around she insisted I was a different size from what I always wear. Rachel was extremely unprofessional and very rude throughout my entire visit. The way she was speaking to me with her smart comments was not it… I went to the store yesterday to buy some work boots I explained to her what size I wear and she kept insisting I was a whole size bigger. Today I went in to return the boots for a different pair since the ones Rachel insisted on me buying at first did not work out and were extremely uncomfortable… Rachel also mentioned “let’s pretend you are a union worker” when I am actually a union worker and provided proof. Very unprofessional and uncomfortable visit at Red Wing."

"Well the machine that tell my size was wrong and now my boots are too big and are uncomfortable and told them its too big and they made me feel like I’m wrong and the machine is right I just want to get the right size so I can have comfort"

"The gentleman working today was extremely helpful in helping me find my first pair of Red Wing boots. He answered all of my questions and helped me get a pair of boots that are ideal for me. I didn’t get a chance to ask for his name, but I’ll be sure to come back around for any of my Red Wing needs"

"Love it, the manager Rob is extremely helpful and recognised us the moment we walked in and helped us in choosing my 3rd Red Wing boots. He offered genuine help to us and was very honest with sizes and gave us time to walk in them to make sure we made the right choice. Will visit again soon."