DICK'S Sporting Goods,

2601A Plainfield Rd, Joliet, IL 60435, United States

"Would give 0 stars. THEY ARE FRAUDS. The website chargers more money than stated. They refuse to cancel any order. Beware, go anywhere else!"

"Terrible … an associate named gabby was no help at all when asking about a credit card reward not being available and was rude about it . Also don’t sign up for the credit card you won’t see your reward of $50 . Also the online customer service terrible as well when they say it’s available and it’s not . Just shop at the brand store you’re looking for such a headache …."

"Mariah was so great!! She went out her way to try and get me the product that I needed!!! Someone needs to give this girl a raise for how amazing she is to her customers!!!♥️"

"Ordered a Stanley cup online and had my order canceled due to item being out of stock. Received a $10 coupon from customer service as a “sorry for the inconvenience.” went into the Joliet location, found the item in stock in a different color and went to check out. Cashier would not honor the code because “we don’t do discounts on Stanley products.” Tried explaining the code was given as a ‘sorry’ not a Stanley specific coupon. She wouldn’t honor it. I called customer service and he explained that it should have been honored because it’s from customer service and store wide. Poor customer service on Joliet’s end. I am not encouraged to come back and shop here."

"Pros, Cons, Photos, & Money Saving Tips Positives Dick's Sporting Goods offers shoes, clothes, and gear for a wide selection of sports including Golf, Soccer, Basketball, Running, Tennis, Baseball, Softball, Swimming, Hiking, Skiing, and more. Nice staff, This store is the biggest sporting goods store in the area and is clean and well stocked. See photos. Negatives Their website offers many more products as does Amazon and many other online stores Dick's won't price match. The staff is good but no one person can be an expert in 30 sports. Check out lines can be long. Tips Dick's website is actually run by a competing company who often has better prices! Dick's local stores won't price match Internet sites like Amazon but they will match MC Sports and their own website. Always check the price at those two sites before you buy. You might save a lot."