Bath & Body Works

"Clean. Friendly helpful staff. Items are well stocked, although a little cluttered in the front of the store."

"I went to buy some things and I saw a the manager yell at a lady and was being rude to her. I’ll never come back."

"I had all the staff come up to me at least twice and they were watching me like I was a thief. I went up to the counter to pay and a lady with blond hair attending to me kept giving me looks and in all was trying to make me feel dumb for asking questions. I have never felt so uncomfortable as a black woman in Illinois."

"Back off people! You can't get more than two steps into the store and a clerk is on you asking you what you're shopping for, etc. You dismiss them and turn around and step into another isle and here we go again. It's very off putting to the point I dread going into the store when I just want to pick up my regular stuff. Add to that the prices are getting so high, I would no longer consider buying anything if it wasn't on sale. They have good products and so, so many fragrance varieties, almost too many. How do you possibly make a choice when there are so many to try out. When I checked out I was asked if I was a member of their rewards plan or whatever it's called and gave my phone number. I asked if they could check my address because I had recently moved and I hadn't received any coupons since I moved. I received back pretty much a lecture that they have no control over the coupons, when they come out or what they will be for. Yeah, I get that, I just wanted my address checked. Didn't happen, I was handed my bag and dismissed."

"Allie was wonderful. I came in stressed and trying to find a gift. I walked out smiling with three products wrapped up beautifully. Thanks, Allie! You rock :)"