Farmers Insurance - Jose Gutierrez
1760 Old Port Isabel Road, Brownsville, TX 78521
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
1760 Old Port Isabel Rd Apt C, Brownsville, TX 78521, United States
About the Business
Farmers Insurance - Jose Gutierrez is an insurance agency located at 1760 Old Port Isabel Road in Brownsville, Texas. As your local Farmers agent, Jose Gutierrez helps customers identify the insurance coverage that best fits their needs. Whether you need auto, home, renters, business insurance, or more, Jose has the knowledge and experience to help you understand your options. With over 80 years of providing insurance products, Farmers Insurance will be there to support you in the event of a disaster. Jose can also help you review your life insurance policy to ensure it provides financial support for your loved ones. Additionally, Farmers Insurance offers coverage for renters, small businesses, condos, and recreational vehicles. For added protection, a Personal Umbrella insurance policy can provide coverage beyond the liability limits of your auto or home insurance. Contact Jose Gutierrez at Farmers Insurance for personalized service and to discuss your insurance needs.
Reviews
"Very very poor communications to customers!"
"Extra courteousand attentive! Very professional!"
"That's a good guy very helpful and knows his business"
"Great customer service. Excellent staff. Always available."
"Very bad business practice, I called to make a small change on my claim, the agent said he would work on it and would call me the next day... He didn't. I called back the following week to "remind" him and he apologized that it had "slipped" his mind, he promised to work on my claim that day and would call me within the next couple of days. He didn't call me back, I called him again to remind him and it had slipped his mind again. I asked his secretary that I needed to cancel my policy and she replied with "You need to stop by the office to fill up the form". First of all, I live 30 minutes away from his office, and second of all, I never opened my account with that agent, I was just assigned by Farmers insurance to him without my consent. I told her to email me the form and I would email it back. She said that there was a queue in front of me and that it would take a little longer than that. I hung up. I called the 1 800 number on Farmers website and the customer rep sent me an email to cancel my policy and was done in less than 5 minutes. Stay away from this agent and his bad practice."
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