Betenbough Homes - West Lubbock New Home Center

"Betenboughs new home warranty is amazing! The whole team has been wonderful and incredibly responsive. I did not expect them to get out to our house within the day for a non emergent repair but they sure did show right on up! We have had the pleasure of working with Zeke who goes above and beyond! He is so kind and professional! He also does an amazing job of explaining everything. I’ve also appreciated how well he respects and works alongside the specialists who have come in (electricians and Sergio the tile guy!)"

"Had some minor issues which I couldn't fix. The warranty team is so amazing. Zeke was over and he fixed all of the addressed concerns. Very professional, and kind. Explained how to do it as well very kindly, when I asked, so I could do it myself in future. Love the Betenbough experience so far."

"I just closed on a new Betenbough for my client in Bell Farms. Maranda was our Sales associate. She helped explain the builder incentives that best maximized my clients purchasing power. She was very patient with my clients and always got back to us in timely manner. The final "blue tape" walk through process with Bobby was easily the best experience I have had with new construction in a couple years. Bobby was extremely thorough. Two days after the initial walk through every singe item that was identified was remedied and the home was professionally cleaned for delivery. I was very pleased with the service he provided my clients during the final and most critical phase of the home buying process."

"I would like to commend Betenbough Homes Warranty Team, I was completely impressed with their professionalism, commitment and customer service. They will be right in front of your home to aid and provide service as soon as someone is available. (In our experience, it is not emergent but this happened twice already, they service us within 20 minutes.) Their service is second to none. Special thanks to Sir Zeke today, for fixing things that can be solved immediately by his own, and by demonstrating and answering all our questions."

"I am thrilled to give Mark and the Betenbough team a well-deserved 5-star review! From the moment I engaged with them, their commitment to excellence was evident. The quality of craftsmanship in my new home is impeccable, and their attention to detail is remarkable. What sets them apart is their exceptional warranty service. Knowing that I have a solid warranty in place for my new home provides me with peace of mind. Their commitment to standing by their work and addressing any issues promptly is truly commendable. Mark and the entire team was a pleasure to work with, always responsive and professional. I couldn't be happier with my decision to choose this home builder. If you want a beautiful home and the assurance of a strong warranty, I highly recommend them for a five-star experience!"