Avondale Auto Repair 3425 North Pulaski Road, Chicago, IL 60641

"Took my problematic vehicle there and worked with Sammy. He was great at explaining in simple terms what was going on and what absolutely needed to be done. I appreciate their customer service and honesty."

"Fast and friendly. I've gone to these guys for things before and they've been reliable and reasonably priced, but today they really floored me. Brought in a tire to be patched and not only was it done in five minutes flat but they didn't charge me a dime. They really know how to keep a customer coming back!"

"I coordinated to have a pre-purchase inspection completed for a car I was buying out of state. The dealer brought the car to the shop where it was inspected and I paid $128.40 around April 7, 2021. The inspection I received was a pdf containing a list of checks and just a check mark symbol next to each one without any detailed information about the inspection item. Each item checked just had a green check mark next to it but no elaboration on details. The inspection suggested that nothing was wrong with the car. I was a little concerned with the vagueness of the report so I called the shop and spoke to someone about the condition of the car. The most I could get out of them was that "the tires might need to be replaced within the next 6 months". I ultimately decided to purchase this car. When the car was delivered, I soon discovered a lot of issues that should have been obvious if the inspection really happened. The car was delivered to me in CA around a week after the inspection. The car was delivered with 2 nails in the front tire. The right side of the car was visibly 2 inches lower than the left due to suspension problems, tires were worn unevenly, cracked, dated 2016, and rear tires only 1/32in above legal tread depth, the rear lower control arms were bent and rubbed together and against the rear sway bar when driving causing an audible noise, broken headlight level sensor on delivery caused by bent rear lower control arm hitting it, oil leaks present at the oil filter housing gasket and oil pan gasket that leaked 7 quarts of oil in fewer than 4k miles of driving, power steering rack leaking power steering fluid into the tie rod boots, battery outputting a low voltage triggering dash lights, worn brake pads with less than 30% life left, airbag light was intermittently on after delivery, parking brake didn't engage properly causing the car to roll when parked on a hill, coolant was low, disa valve was unplugged on delivery, faulty oil level sensor on delivery (no way to really catch this one ahead of time), audible noises from drive belt tensioners and pulleys on delivery, cracked drive belt and ac belt on delivery, and oil leaking through exhaust side camshaft position sensor to its electrical connector. I suspect the dealer bribed for a false inspection. Knowing very little about cars at the time, many of these issues were still very obvious on delivery day. I wish I knew about these issues before purchasing the car because it would have allowed me to negotiate price with the dealer. I feel I ended up way overpaying for the car in the condition I received it and I directly blame the shop that conducted the "inspection". I have serious doubts about this shop's priority of customer safety to pass a car with such safety issues on an inspection I purchased. Nails in a tire, blown suspension, bent/broken control arms, and faulty airbag systems are things that kill people. None of these issues were noted in the report and none of these issues were disclosed when I called to question the inspection report. I wouldn't advise anyone to trust this shop."

"I'd give Avondale 10 star if I could. My car broke down on the highway, AAA towed it to Avondale (I chose where to take it) and I spoke with Sammy and Nathan. Both of these Gents helped me out a ton. I spoke with Nathan several times over the phone, he picked up right away and answered all of my questions without hesitation (ty Nathan). Also thank you Sammy for all of the work you did with me on the phone, waiting for extended warranty people to pick up the phone and whatnot. Avondale didn't stop until they figured out the problem and got me going in the right direction. If you're in need of car service do not hesitate to contact Avondale, those guys are super nice and will take care of you like they took care of me. Go to Avondale Auto Repair."

"I brought my car in here for service recently. I was able to call ahead and schedule a time for a couple days later. The wait was a little longer than I thought it would be, but the staff was super friendly, knowledgeable, and the work done was great. I plan on coming back again for any maintenance I need."