Sportsman Steel Safe Co

"Purchased a safe in 2015 and had a keypad failure in 2022 that locked me out of my safe- Fernando was able to walk me through troubleshooting over the phone, diagnose the issue and guide me on what replacements needed to be ordered. Got the parts next day and called Fernando back, he walked me through the whole process easily and got me back working. Shoutout to great customer service! I know when I need another safe or an upgrade I'll be coming back here."

"I worked at Sportsman Steel Safes several years ago. I can assure you, the product is awesome! However, there are two distinct product choices. They do import a lot from China that are built to their specifications and come with locks built in the US. The safes are actually very well made with the reinforced step door seal that's dang near impossible to pry open. The also manufacturer custom safes, vault doors and safe rooms in California. Some of the custom safes I personally saw were amazing! Yes, communication has a tendency to be chaotic, but the product is worth the effort."

"Ordered a custom safe from Tommy. Initially he was very helpful and informative. I placed the order and that was the end of the communication. I was told 10 to 12 weeks and residential delivery. 4 months later after a lot of being ignored, no returned phone calls or emails I had to pay for my own delivery and the safe is the wrong color and poor quality. They lied about the bottom being painted (it wasnt) about delivery dates, about reimbursing me for the additional shipping I had to pay for and the door is so loose between the locking bolts and the frame. It's built in California and poor quality, horrible communication and extra charges for residential delivery. Not at all happy"

"I ordered an Armory Vault door by phone. The process was very easy and Fernando was professional. I got exactly the features I wanted. Fernando said it would take 8 weeks to manufacture the door and that is exactly what it took. The door was shipped from California to my home in Tennessee. It was packaged very well and there was no damage. The door and dimensions were exactly as ordered. My son-in-law and I managed to move and install the 700 lb door ourselves. Installation was straightforward."

"Just picked up my safe. Love it. The guy was profesional and polite. Had it in the warehouse for 3-4 months they did not complain I recommend them they do custom safes"