Fin Factory Kayak & Tackle Co. - Houston

"This place has lots of cool stuff. I was a wee bit intimidated walking in because everything looks super nice, and I'm poor AF, but the staff was so nice, which was a nice surprise. Austin kayak had some of the most pretentious and unhelpful employees I have ever talked to about kayaks. I have been having a rivet problems for years due to lack of experience, and they sorted me out in second and even offered to help. I can't afford the $12k kayak I want, but ya know what consignment means because they do! This place is rad!"

"Such a positive shopping experience. An extremely well outfitted store with knowledgeable staff. They truly care about you is the customer. If you're looking for fishing or kayaking advice, this is the place to come!"

"If you want an outstanding customer service experience, Fin Factory Kayak and Tackle is the place to be. I had an issue with the rudder on my 2021 Hobie Lynx. After troubleshooting for days online to no avail, I resigned myself to the prospect that I may need to buy a whole rudder unit. However, I gave Fin Factory a call, and after explaining my issue, the let me know that they should be able to fix it. They were completely transparent in that while they haven't experienced the exact issue I was facing, they know of a few other techs that worked in their other locations (Corpus Christi and San Antonio), that had. Even though the Houston location is in Spring and I'm located in Pearland, their confidence got me to drive to their location. I even asked if they could fix it within the week since I wanted to go fishing that weekend. Lo and behold, the issue was fixed within 2 days and at a very reasonable cost. They even checked in on day 1 to let me.know that they were starting on the fix and gave me a complete update on their process. Combined with a fully stocked kayak shop with brands such as Hobie, Hoodoo, Native and more, and with experience with powering kayaks with Bixpy and other motors, including customized options, this is an amazing kayak shop and resource that we are lucky to have. I would also be remiss to mention that this location is also an H&H Rod Shop as well! With H&H's full line of quality rods on display, you can get a feel for your perfect rod while you are there. Thanks again Fin Factory!"

"Just stopped in after driving by for months. I know very little about kayaks and they were super patient and took the time to walk me through all the models and features. Great shop and way better experience than going to a chain sporting goods store. I’ll be coming back to get a kayak when I get the money together."

"Awesome customer service and quality gear! The staff is great and very helpful with any questions you may have. Easy to talk to and easy to do business with , everyone makes you feel right at home."