Jennings Volkswagen Service & Parts 201 Waukegan Road, Glenview, IL 60025

"I had an issue with my trunk. It would not open. Neither the interior or the key fob would open it. I was quoted $600.00 for repair at Jennings. It was diagnosed that wires need to be spliced together to fix it. I took my Volkswagen to an independent mechanic and it was repaired for $120.00. It had nothing to do with the wires. Either the mechanics there are incompetent or they are scam artist."

"Extremely rude customer service representative who spoke very down to me and raised his voice to me on the phone. Charging $105 for oil change when other VW dealers are charging $79 (for example, Palatine, who I called the same day to verify that price). Said that he “did not care” that there VW are charging less and that it was had customer service. Said “Ive been doing this for ten years, I know better than you.” Will NEVER be going back to this dealer or buying VW again"

"Had an appointment scheduled for service for January 16th at 6:30am however I called the day before in the morning and spoke with service consultant Mayjourio and asked if I can somehow drop off my car today for the scheduled appointment tomorrow as that would work better with my work schedule. He said that is fine and when I dropped off the car I was checked in by the service manager Ado. He was very helpful, courteous and knowledgeable as I described the issue. What really blew me away is that later in the afternoon the same day I got a call from Mayjourio telling me that my car was ready and the issue was fully covered under the manufacturer warranty. This was definitely going above and beyond and totally unexpected as my appointment was not until the next day. Service department is top notch! Thank you very much Mayjourio and Ado!"

"George was the most knowledgeable car dealer at Jennings Volkswagen in Glenview, Illinois. My cousin Rosemary just bought a car from there George is very nice respectful a very good salesperson. Thank you for your service."

"I am incredibly grateful for the care I received from Jennings. Jonathan went above and beyond to ensure my needs were not only met but exceeded! Nick did an amazing job at keeping me within my budget as well as making sure I was still taken care of far after leaving the lot. Such honest and trustworthy people at this dealership…"