Crystal Auto Body

"How to get all the work redone. The shop is OK for a quick repairs I suppose. Moderate quality."

"Great place. Mark negotiated the repairs with my insurance company and repaired the car. Paint quality was amazing. They always returned my calls and even had my car detailed inside for no additional costs. This was my 4th time having Mark and his team fix a wrecked vehicle for my family."

"Very unprofessional. They Constantly lie. Blames issues on each other. When I went to speack to the manager and owner about the problem I had with them the owner couldn't even leave his office. Extremely disrespectful. Also very over priced, adds additional charges with no aproval. Terrible communication problems.I brought my car in, paid up front and they had the car for a month. Never called with updates.I had to call multiple times for updates and most times I was told I'd get a call back, but never would. From the outside they seem like good people then when the work starts it's all excuses and lies from there. I strongly encourage you to read all reviews before making the choice to work with them. I learned the hard way."

"I got in a car accident in Naperville and the company who towed my car quoted the repairs at $3,500. Mark quoted a third of that and I couldn't be happier with the job. Everything was finished in about a week and you could never tell the accident even happened. I'm extremely satisfied with the service, price, and family vibe this place gives. You won't get ripped off here."

"I had an excellent experience with Crystal Lake Auto Body. My car was repaired in a shorter time than expected for the extent of damage. They were helpful getting me a rental car. The owner, Mark was honest, polite and helpful in every way. When I picked up the car, he went over everything with me to make sure the repair was to my satisfaction. I would highly recommend this company. KM"