Randalls Pharmacy 2051 Gattis School Road, Round Rock, TX 78664

"Regardless of the previous reviews, I like this pharmacy very much because the pharmacist is always very kind to me and extremely helpful. They take GoodRx Gold, too. That helps so much!"

"I get the same prescriptions sent to this pharmacy every 90 days by the same doctor. The last few times I’ve dealt with them has resulted in confusion and a different story depending on who I speak to. Last time the employee told me they have 80 of my dogs pills, the next time I called they didn’t have them. When I asked what happened she told me that she “just wasn’t paying attention.” Fine. I can get my dogs medication somewhere else. What concerns me the most is that the same people who aren’t paying attention are dealing with my psych meds. I received no call, text or email letting me know my meds were available and it took 6 phone calls back and forth from my provider and them for the pharmacist to finally step in and look for them to find out they sent them back. I have been without my Zoloft for 2 days because of them. I’m seriously considering filing a corporate complaint and switching pharmacies."

"If you have a prescription that you take every single day and CANNOT not take it. Don’t use this pharmacy. They will tell you that they’re ordering it but what they WON’T tell you is that it MIGHT show up and it might not. I had to call to check on it and Jasmine let me know that it just didn’t show up. Nothing she could or would do about it and now it’s up to me. Cool. I’ll do the work. My problem is that the previous people I spoke to did not tell me this might be an issue. I would never have relied on this pharmacy to get my prescription. I would have gone to a different one. My problem is that it’s not just me. Everyone who has to take a medicine on a daily basis and needs it literally won’t know that it might not get there. The staff needs to tell every single customer about this. Every single one. This is a huge problem and the attitude I received when I pointed that out was disdain and thoughtlessness. Jasmine doesn’t take a prescription every single day like others. It doesn’t bother her that anyone might have to go through this. On an aside, there are also apparently no managers on duty. None. Jasmine doesn’t have a single person there that’s above her. Then the pharmacist was too busy to take my call. Please don’t use this pharmacy if you’re new to them or if they need to “order” your medicine."

"I love this pharmacy, they always try to save me money and my prescriptions are filled on time. Thank you for all of your help."