CVS Pharmacy 1855 Gattis School Road, Round Rock, TX 78664

"This pharmacy including the pharmacist and team members have always been very helpful and responsive to our needs. I highly recommend them for your prescription needs."

"Best service amongst local CVS stores. Chloe and her team were beyond knowledgeable, super responsive, and informative. Strongly recommended! I’m ensuring my loved ones to fill their prescription here!"

"--- I have complained in the past about long delays resulting from having only one full-service drive-through lane at the Gattis School, Round Rock, TX store. The 2nd lane is restricted to drop-off only. --- Long delays due to 5-6 cars lined up in queue is very common. When there are that many cars ahead of me, I leave and try again another time. 3 visits before I can queue up with less than 5 cars ahead of me is typical. With 2 artificial knees and lots of pain, I prefer to use the drive-through instead of hobbling to the pharmacy in the back of the store inside. --- On my last visit, I was lucky that there were only 2 cars ahead of me. Or so I thought I was lucky. The car that was at the window was still sitting there 7 minutes later. I left the line, drove around the building, parked, and limped to the back of the store to the pharmacy. Even after all that, the same car was still at the window. --- I don’t know how long they were there in total, since they were already there when I arrived. I estimate it was somewhere in excess of 10 minutes. That’s ridiculous. --- Unfortunately, this was a common occurrence when Covid-19 first hit, with people getting Covid tests requiring extensive instruction and explanation, while everyone else waited behind them. I don’t know that testing was the cause. It may have been something else. **** You need another full-service drive-through at this store!!!. **** (And staffing to support it)."

"They are super slow at the pharmacy. The wait in the drive thru is always 20min+. The prescription was delayed since not in stock. Their drive thru speaker has issues and they have trouble understanding you. They need to fix their equipment. Inside is not better. When I asked for a price for a prescription they said hold on while someone else will get to me. Waited 15min and the person behind the counter never acknowledged I was there. I left. Will be switching to another pharmacy even though I have to pay more."