Jonathan W. Burton, DMD
About the Business
Jonathan W. Burton, DMD is a reputable dental practice located at 2250 Reed Station Parkway in Carbondale, Illinois. Dr. Burton and his team provide top-notch dental care for patients of all ages, offering a wide range of services including cleanings, fillings, root canals, and cosmetic procedures. With a focus on patient comfort and satisfaction, the practice strives to create a welcoming and relaxing environment for all who walk through their doors. Whether you're in need of a routine check-up or more extensive dental work, Jonathan W. Burton, DMD is dedicated to helping you achieve a healthy and beautiful smile.
Photos
Location & Phone number
2250 Reed Station Pkwy Suite 201, Carbondale, IL 62901, United States
Hours open
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
Closed
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 3:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Our son just had four wisdom teeth removed. Everyone was so,nice, helpful,& kind. Andy, was phenomenal & thoroughl in directions & patienced We were so appreciative of the kindness & treatment & care our son received. Highly recommend"
"I had a really traumatic experience at the office, specifically with Dr. Burton, himself. I was in a difficult situation having had a wisdom tooth break during my last pregnancy. I was given a very small safe window to have the tooth extracted in the 2nd trimester. When he was trying to remove the tooth, it just wouldn't numb. I was already feeling anxious about the entire situation, but what didn't help was the anger and hostility I felt was directed at me. He said "because you have chosen to wait so long" the infection was so advanced that it couldn't be numbed. I didn't delay my care. I didn't even know there was an issue with the tooth until the break, and then of course it took weeks to get in for an appointment. He took off his gloves, literally threw them down, raised his voice to me saying "This is why I don't like working on pregnant women!" I had an asthma attack in the chair from crying and he left the room. I was monitored by a kind woman who apologized for the situation, but he showed absolutely zero compassion or respect for me. I felt Dr. Burton was completely unprofessional. I am a nurse, and I can not fathom yelling at one of our patients, especially when they are in such a vulnerable state. Completely unacceptable. I debated even writing a negative review because my experience was several years ago, but after seeing how Dr. Burton has responded to other patients who have had similar bad experiences, I felt it was necessary. You don't always get it right, and when a patient has a bad experience, you should work to correct the wrong, not dodge the complaints and call people liars. It's worth noting that a short time later I had the tooth removed, without issue, by Dr. Gustav as well."
"My daughter and stepdaughter both recently had their wisdom teeth surgically removed. I could not have been more pleased with the service and professionalism of Dr. Burton and his entire office staff. It seems nearly Impossible anymore to get a great all around experience but this office truly did an awesome job ! Thank you"
"I had my lower wisdom teeth removed by Dr. Burton, and it was a very well-managed process. Dr. Burton and his staff answered all of my questions, and I experienced very little pain during and after the proceedure due to very effective anesthesia and pain management. The staff were all very pleasant, and Dr. Burton was not chatty, but very professional and skilled. I highly recommend this office for oral surgery."
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