America Insurance Group LLC 802 East Expressway 83, Pharr, TX 78577

"I recently had the unfortunate misfortune of dealing with American Insurance Group LLC, and I must say, it was an utterly appalling experience from start to finish. Firstly, let's talk about their customer service—or lack thereof. It's as if they've never heard of the concept. Trying to get ahold of someone to address my concerns was like trying to communicate with a brick wall. Endless automated messages, long hold times, and when I finally did speak to a representative, they were dismissive and unhelpful, showing a complete lack of empathy towards my situation. Then there's their claims process, which was nothing short of a nightmare. After weeks of submitting the required documentation, they continuously came up with new excuses to delay processing my claim. It was as if they were actively trying to avoid fulfilling their obligations. To make matters worse, when my claim was finally processed, the payout was a fraction of what was promised in the policy. Hidden fees, obscure clauses, and bureaucratic red tape seemed designed to cheat me out of what I was rightfully owed. Furthermore, their premiums are exorbitant, considering the abysmal level of service they provide. It's as if they're charging top dollar for subpar coverage and an endless stream of headaches. In summary, dealing with American Insurance Group LLC has been a nightmare from start to finish. Their lack of customer care, convoluted claims process, and stingy payouts make them a company to avoid at all costs. Save yourself the headache and look elsewhere for insurance needs."