Shoe Carnival 10845 West Florissant Avenue, St. Louis, MO 63136

"The store was clean and organized. The staff was willing to help."

"I visited this location only to receive no greeting and no assistance despite there being 5 employees gathered together talking about non work related topics. After spending 20 minutes in the store and not having anyone acknowledge me, I simply left. Why spend money there, I can go to show stores and you can too."

"I don't hand out 5 star ratings often, but this store deserves it for many reasons. I rode my bike here, and I forgot to bring the key for my lock, so I was worried about my bike being stolen. I approached a worker(unknown to me a t the time) on break and offered him a couple of dollars to watch my bike while I went in to browse. He refused the money, and offered exceptional customer service in return! He instructed me to park the bike next to the store window where it could be viewed easily, and also asked another employee to help keep an eye on it! In addition to the great customer service, the product and selection here is also wonderful. They have name brand good quality shoes at decent prices, and usually they run a buy one get the second half price. They even have good quality Wolverine steel toes, which is exactly what I was looking for. And wouldn't you know it, they are usually $100 easily, but they were on sale for $50. In addition to all of this, the cashier took the time to sign me up for the rewards program, and she also explained the program thoroughly. I honestly felt like VIP in this store! I will most definitely visit again. This was the best shoe buying experience that I've ever had."

"They exchanged my shoe with no hesitation and gave me a bottle of shoe cleaner at no additional charge. They are aweome ! My shoes were delivered to my house on time."