CVS Pharmacy,

12550 Louetta Road, Cypress, TX 77429

"Dineshia was very helpful and efficient. She was present in the transaction with me, even while multitasking. She ran the counter professionally and with courtesy. Even changing registers so another team member could go on break. I appreciate her kindness."

"I had to come to cvs three times tonight. I arrived at 5:49 pm and was told my meds were not ready. They were called in on Monday. I came back at 7:40 pm and picked up my medication. When I got home I was missing a medication. I called and was told it was called in on Monday, but they didn't fill it. I was told it would be ready before 9:00 pm. I arrived for the third time tonight at 845 pm and was told it would not be ready until tomorrow. I told Jayla that was not acceptable, she went and checked and came back and said it was ready. \nThis is unacceptable"

"These people only want to work when they want ! Its a constant run around of blaming the doctor for them not filling the prescription orders my doctor sends over to them. We have had our doctor for over 20 years and we are very close with them we know its not on their end its the pharmacies issue and the workers! My father is a HEART patient and should not have to go through ANY STRESS ,yet everytime he has to get a prescription filled he gets told they never received it or that they dont have the medication and to call the doctor. if that is the case i feel as if none of these people want to actually work and just sit there behind the counter to pass time. Going to find a new pharmacy since this seems to be a problem for every single prescription that we fill."

"Always seems to be an issue with the prescription and some reason they can not fill it. Was told they contacted the Dr. three times and that was all they were required to do. I was never told they contacted the Dr. three times or that were any issues. Then when I called the dr. the dr. confirmed they never received any message from the pharmacist. I even had the Dr. on the phone while in CVS and all the employees refused to talk to the Dr. Pharmacy employee told me they were done trying to fill the prescription and I would have to go somewhere else. Very rude and short with customers who don't understand why prescriptions are not filled out after their Dr. called it in."