Johnston & Murphy Aurora, IL 60502

"Mr Dave at this store was incredibly kind and assisting in my shoe purchases today. The whole team in the store did a great job of taking care of customers in a timely manner, while helping me for much longer (about 90 minutes). After getting help with trying on different styles, I was fully satisfied with my purchase. I truly appreciated Dave and the rest or the team’s kindness through the process. This is the place to shop!"

"The gentleman working was super helpful 12/7/23. Got us to buy even more than we first expected and we're pleased with those purchases."

"This review is for Johnston and Murphy as a whole and not just this location. First off, the product is top notch and always last a long time. Then, their customer service always goes above and beyond. I had a small problem with a finance partner of theirs AFFIRM (which is the worst company I have ever dealt with) , but they Cierra who is a team lead at the contact center out of Nashville was absolutely AMAZING, I honestly have never felt more cared about as a customer in my life. They turned what was a mild annoyance, into a positive experience I will never forget. Thank you J&M and give Cierra a raise!"

"I had a great shopping experience with Juan. He was very knowledgeable about shoe construction and the best way to care for them. I love my new shoes, socks and product care. I’m a very happy satisfied customer. Juan went above and beyond my expectations. I will continue to shop at this location because of Juan’s professionalism. This is something that’s very hard to find today in this industry. Juan is a great asset to the Johnson & Murphy brand. Thanks again Juan."

"I went in for two pairs of shoes. There is just no ethical negotiations on Johnson & Murphy shoes. You're getting the best and highest quality shoe that a working man can wear. I went to the Aurora Outlet Mall to purchase. I got exactly what I need and at the best price ever. I felt soo ecstatic about my purchase that I also bought two matching belts!"