Walgreens,

305 Eastwood Drive, Woodstock, IL 60098

"Always takes forever to get medication. Sit in line for 45mins for them to say it's not done is regular there. Even after they sent a message it's ready. Or the drive through is closed for whatever reason often. Than go inside and 10 people in line...smh"

"Honestly, I would give them 0 stars if I didn't want to leave a caution for anyone considering using this Walgreens pharmacy. I needed to get to the doctor's office yesterday before they closed and knew it would be tight after work, but needed to pick up specific medication they were to instruct me to use at my appointment. I called in the early afternoon and was told they could fill my prescription, but never got confirmation of it being filled. When I called before leaving work, they confirmed it should have been filled two hours ago, but wasn't and told me the standard 15 minutes routine. I get there, it's going to be another 15 minutes. I remind them I need to take it to my appointment and ask them to please hurry. They delay another 20 minutes to tell me they don't actually carry it in stock. I ask them to call another pharmacy to see if they can fill it and they proceed to stand there just saying "I'm going to call" for several more minutes, yes just standing there doing nothing else but tell me they're going to call, not calling. Another person in line spoke up annoyed with this behavior. Then it's a constant "oops, they hung up" game while wasting my time. Finally they find one that can fill it and begin to write out the address for me only to scratch it out and start over, then try to delay me further to show me on their phone where it is. When I get to the other pharmacy, they can't fill my prescription because this one marked it filled. I have no doubt this was intentionally done to delay me again. Needless to say, didn't make the appointment. Don't waste your time here."

"Only giving one star because I have to. They are rude, slow, and completely incompetent at their jobs to say the very least. I could go on forever about how terrible they are. Expect to spend your whole day waiting in line to pick up a prescription, they’ve cause me to be late to work multiple times, no matter how early I get there. They also will not contact you about issues so be sure to call to check in, it’s the only way to get anything done. Even upon calling I had to do their job in contacting my insurance company (online told me there was a delay but no action needed on my end), they were just going to let my prescription go unfilled (and it was a time sensitive medication). Then once the issue was cleared up, I had to call and have them actually fill it otherwise who knows when it would have been done. Don’t go here if you don’t have to. THE WORST!"

"The drive thru is insane! Always at least a 1/2 wait. It amazes me that the clerk doesn't tell the customer to come inside when their prescription is not ready. Today I waited 20 mins for the clerk to fill and mix her prescription at the window!. Drive thru should only be for prescriptions that have been filled and ready for pickup. Seems like a simple fix to this insane wait time."

"I very rarely post bad reviews unless the bad service has happened multiple times. Everyone has a bad day. In the past year I have seen the service of this pharmacy decline horribly. Scripts taking Pharmacy takes no less than 3 hours to fill a script that a Dr calls in (11/2 - 3.5 hours 12/12 3.5 hours). Today... only 1 of the 2 scripts were available - the main script I needed to start asap to get better was out of stock! Staff couldn't tell me what TIME the medicine will deliver tomorrow. In the meantime, I am looking at probably missing a full day (2/day) of medicine to get over the Covid I caught, and get back to work. The staff is very nice, but clearly are short staffed and has been for a long time now. Extreme stress causes errors.... Walgreens Corporate/Management.. YOUR job is to make sure that this does not happen! I also did a curbside pickup today, and checked in, and waited over 25 minutes after the email came saying someone will be out shortly. I called the store (impossible!!). Finally got a live person and was told that they are not getting the notifications when someone is here to pick up. Not my problem. There is a reason for all of the bad reviews for this location,,, it's not new... and it's not because Woodstock residents are a bunch of Karen's. Fix it!! Walgreens,,, you have now permanently lost me as a long time customer. I'm done."