Phở Tâm 6959 West Dempster Street, Niles, IL 60714

"I really loved my dinner. The service was so nice, fast and attentive. I had the brisket Pho and everything was fresh and flavorful. Very filling and warming. Flavors were perfect. The restaurant was clean and I would wholeheartedly recommend this restaurant."

"I am incredibly disappointed and upset due to the complete lack of customer service I received. I specifically asked for a dinner option that was vegetable and noodle based and also spicy. However, the lady taking my dine-in order suggested a dish that ended up being a salad. The salad was not advertised as a salad but instead was listed with the other cooked entrees. When the salad was served, I asked the lady why she did not inform me that it was a salad. She spoke very well and there was no communication gap between us. I expressed my disappointment and frustration with her unwillingness to provide me with a cooked meal of vegetables and noodles, which was what I had originally requested. Although I paid for the salad, I am writing this review to express my extreme dissatisfaction with the service provided. As a result of this experience, I have decided to go to another restaurant to have my dinner. These types of places are often passed over time and time again because they do not hold themselves to the same standards as their competitors. Although they may have made their money for the day, they have lost a customer for tomorrow and beyond."

"Are you craving your mommy‘s soup? Best soup place in Chicago ever. Family owned and operated restaurant you really feel the house made taste and top service. Very comfortable to eat out on any occasion rain, snow or shine is always a good option. Try the Thai tea is delicious!"

"So bad Experience here. After working I ordered two of pho dinner for my husband and me. When I open them , oh my goodness There almost no thing noodles . It such bed experience ever never happened before. We could not eat dinner. So upset they Do not have responsibility to coustmer at all. The owner doesn’t have any manner and responsibility at all. We paid $50 to got soup and vegetables . She doesn’t feel excuse at all about bad service . So such bad feelings this restaurant"

"Stopped by for dinner, 30 minutes before closing. Ambience is nice. Staff greeted us upon entry. Sat us down quickly and wasn’t too packed at that hour(hint to anyone wanting a relaxing evening with a quality experience). Ordered the spring rolls and Pho with 4 meat choices. As someone who has eaten pho for many years, including in Vietnam, this spot has authentic broth and quality ingredients. The spring rolls were probably the freshest ingredients I’ve ever tasted. The lettuce was crispy and fresh and the shrimp/pork were really delicious. Highly recommend them. The only negative take away of this experience would be the sauce that came with the spring rolls. The sauce was more oily than I’d like and I’m used to more of a thick peanut based sauce. Only let down. The rest, the whole experience, was phenomenal for a spot outside of Chicago and suburban living."