McDonald's 8460 Dempster Street, Niles, IL 60714

"I always get the excuse that the ice cream machine is "broken" on the various visits I've made, not just to this location but others as well I've worked fast food before, it's not broken. Ice cream is one of the most common purchases. McDonald's refuses to purchase an actually functioning ice cream machine? Doubtful. Just lazy to refill it with the ice cream mix into the machine Just go to Culver's instead"

"I wish I could give zero stars! I got a breakfast sandwich and hash browns for my daughter and the hash brown had worms in it!!!!! Guess we’re done eating here! Absolutely disgusting!!!"

"The person in the morning, I don’t know her name. She’s usually there to take drive-thur payment for breakfast hours, and has an accent. She’s quick and efficient and makes the service in the drive through very convenient when I want to make a quick stop before I go to work. When I go there in the evening its pretty decent too. Usually the mornings are chaotic but are relatively quick in getting the order ready! My favorite McDonalds!"

"Inconsistent schedule, never open when they say they are, close sooner then there schedule says and the staff gets mad at you for waiting in the drive thru if they aren't taking any more orders. They stopped taking orders at 11pm tonight though schedule says midnight. But all the lights on and display on at the drive thru and cars just waiting and no decency to at least tell you they are closed... You just wait and wait. And unfortunately, this has happened in multiple occasions."

"The service is amazing. I came here with my family one morning & ordered some breakfast. Being an all Muslim family, we can’t eat pork. We ordered a big breakfast & some sandwiches. My son ate the biscuit that comes with the big breakfast & has been eating it since he was 9. We didn’t know back then that the biscuit included pork. When we found out that it had pork, I went to ask an employee to remake the order. My son got his biscuit without pork, and we ate our breakfast. The manager took complete accountability and went above & beyond to assure we had what we needed. Before we left, I ordered a cheeseburger. As soon as he saw me, he rushed to the cash register & gave me a free sandwich of my preference."