Walgreens Pharmacy 4822 Caton Farm Road, Plainfield, IL 60586

"I don’t use the pharmacy section personally, but the photo center is always great! I’ve used them for a few of my Christmas gifts this year and all of them have come out phenomenal! The staff that I have interacted with have also been great"

"This walgreens has lost its value. The pharmacy has gone down the drain horrible customer service. The wait for medication has gotten worse and worst. Overall the pharmacist on duty appears not to care and the Techs are all kids that have no idea on how to treat people. When you make a call it actually goes to another Walgreens when I inquired about my medication they said it would be ready, once I arrived to the Walgreens on Rt 59 in Plainfield they said it's not ready communication is horrible. To make matters worst the pharmacist was on LUNCH . This walgreens is horrible please send your prescription to CVS. I wish I can give it a zero. If you want frustration in your life this is your walgreens"

"Horrible customer service, manager Carissa is a racist chick who lies to her customers. Pharmacy here is ac actual joke. Expect double the amount of time than they actually tell you to fill a prescription, and don’t expect them to call you or text you once it’s complete, that’s just assuming they use their systems properly. Drive thru pharmacy, expect waiting an hour plus in line, in store- drop off counters are CLOSED always, expect lines of 15-20 plus people just to drop off and another 15-20 just to pick up….and don’t forget to wait on hold for 20+ mins just to get a hold of a rep to check the status of your prescription bc the automated system won’t be updated to tell you when it’s ready. This place is literally a joke, head to Shorewood instead. This pharmacy and store itself are a joke, if you want a free entry to a circus, just walk in."

"I sit here waiting for my flu shot . I checked in before my appointed time , and I am now 20 minutes past that time. There is no one else on the shot chart and there hasn’t been a line for 10 minutes. I have had to finally go up and ask for how much longer it is . They went to go look for a paper they printed out and said it will be longer because they couldn’t find it . I feel like if I said nothing I would still be here an hour later with no update , when originally they told me to wait and someone will call me . Many of the people behind are leaning against walls and chatting about daily life instead of helping customers while only a few go the extra mile and help the customers"

"They need to hire new people who know how to do there jobs. I called in a prescription the day before as told it would be ready first thing the next morning. Nothing ready at all. They have 24hr pharmacy but your better off just going to a normal Walgreens at least they do there job"