Jewel-Osco 13460 Illinois Route 59, Plainfield, IL 60585

"It’s a great place to get food, staff and the managers are very helpful but they have the WORST customers. Like I thought a place like Plainfield would have better manner people but nope. You go here prepare to see some Karen and their husband yelling at the staff and whoever is near by. They even try and drag other people into those arguments."

"We ordered the LG Turkey dinner & Ham dinner for our Thanksgiving meal for 10. Upon arrival to pick up this meal, we learned jewel deli gave our order away to someone else W/out Verifying order. Left us with no meal & no solution. Thank goodness for Berkots able to prepare a Thanksgiving meal for us last minute. This experience was horrible. Plainfield store."

"Went to the deli counter today and received terrible customer service. Instead of employee asking “how can I help you” she said to me “what do you want”. Very terrible customer service! I hope this is not how Jewel trains their employees to greet customers."

"Ordered custom cupcakes a week ago from the bakery. Nothing crazy just asked for blue and orange frosting for a birthday party. My staff picked up the cupcakes and it's clear they used already made cupcakes and pulled off green icing to put the colors we asked for. Not only this, but when I called to place this order no one gave me any pricing info. I called today to figure out payment and was transferred around 4 times, and only the last two staff I spoke to were nice. I wish I had gotten the name of the second lady to answer the call when I was transferred to the bakery again because she was great."