Wendy's 4116 Roosevelt Road, Hillside, IL 60162

"Worst experience I’ve ever received at a Wendy’s. For one I walk in and it’s dirty all over the floor. The manager don’t even have work shoes on, she has house slippers. I walked in to order me 2 Large pineapple mango’s and received the worst costumer service, as I stand there for 10 minutes nobody came to take my order, they’re all horse-playing In the back with the manger. After I waited patiently for my mango pineapple I ask when I’m going to be taken for my order and got told I have to wait because their cashier is gone…..when is the next one coming…a lady behind me had a order already took and got asked right next to me and got her food, I didn’t get a “we’ll take you in a sec and never got my order taken. This happened at 5:46 ( March 3rd , 2024)"

"I wanted to eat breakfast and the front door of the restaurant was closed. If I see an establishment be closed when the times on the website and Google show otherwise, then I wouldn't trust their food. Most of the time, fast food restaurants tend to be a hit or miss, and this definitely is a miss."

"Very disappointed in the way the manager Sam speaks to the costumers. I ordered 3 tacos salads and when I was going to pay at the slide door for the order the cashier told me they were out of taco salads so I ordered 3 different salads instead. The cashier handed me 2 salads and I told him I was missing one. The manager opened the slide door and told me I have to reorder the other salad at the back of the line again because time was up. I told her that it wasn’t my mistake why did I have to go back in line to reorder it. I told her I wanted to speak to the cashier because he heard me order 3 salads. I was trying to explain the situation and she refused to listen and with an aggressive tone she said, “I’m the manager and your time is up and if you want to order your salad you have to go to the back of the line again.” I used to order here all the time. Never ordering at the Wendy’s in hillside again. Very poor costumer service coming from a manager."

"Ladies at drive thru nice, but strawberry "Fresh" salad definitely not fresh as the chicken was hard. They also forgot the bacon."

"It is very unfortunate that this Wendy's has the longest wait time . The staff is limited and whether you do walk in or drive thru expect to wait a VERY LONG time!"