Popeyes Louisiana Kitchen 1430 East Algonquin Road, Schaumburg, IL 60173

"HANDS DOWN the BEST Popeye’s experience I’ve EVER had!!! The staff was so kind and accommodating. The store was clean, well stocked and uniquely decorated but the star was the food! I ordered the surf and turf box and it was HOT, FRESH AND DELICIOUS!!!! They were generous with the side of fries and the biscuit was so warm and moist I didn’t even need the honey!!! Definitely highly recommended"

"The Popeyes closest to us sucks. They're rude, slow and can't get an order correct to save their lives. We started going to this location due to this even though it's a longer drive. All 3 times we've been here on a evening and during week and wknd, the team has been great. The drive thru staff is always courteous and nice. Food is always hot and even tastes better than the other location we used to frequent. Will go out of my way to this location."

"It's a snow storm today so I decide to pick up food for lunch and dinner. The drive-thru and restaurant were DEAD. They needed 15 minutes to prepare my food and asked me to pull up in the drive through. I did exactly as they asked. I waited 15 minutes, they handed me a bag of food and I headed back to my office. I sat down only to find the order was wrong and missing the sides and biscuits. I called the store and was told there was nothing they could do unless I drove out to the store. I politely explained that it's a snowstorm and I wasn't the one who made the mistake, can they send someone or a Door Dash styled partner. The answer was NO. I asked for a refund. I was told only if I bring the chicken back. They wouldn't even give me a partial refund for what they didn't include in my order. I tried calling the customer service number for Popeyes corporate and you can only chat with them via text. The company doesn't appear to care. I will stick to Raising Caines and their other competition."

"This place is poorly run I have never had a good experience here. This time they would not allow me to do two separate small orders in the drive thru. The person in the car with me was going to pay with a gift card and I would be paying separately. So we ended up having to put my order onto the e other person's gift card. Other fast food restaurants we go to, always allow separate orders. The man was very rude about it as well. When we received a chicken sandwich, the bun was very hard on the bottom, hard to bite through, and the sandwich in general was not very good, not the same quality as other Popeyes."

"Anytime I order fries, they throw the fries in the bottom of the bag instead of putting them in the fry container. When told they say "its the best we can go" instead of putting the fries in the fry container. Has happened on multiple occasions Edit: After trying to eat my food, it tastes like it has been sitting out for a while and reheated on multiple occasions. If you care about your health then dont come here. Plenty of other places nearby"