Walgreens 640 Edwardsville Road, Troy, IL 62294

"My refills are always on back order. Sometimes I have to wait 4 days til iit arrives to my Walgreens in Troy Il. What is going on here?"

"Went to get my sister her flu & covid shots. Couldn’t get the flu shot due to insurance… so we asked if the doctor could write a RX for the flu shot cause we thought we did it at Walgreens last year. The rude tech replied “better insurance would solve the problem” and she was SO rude. My sister is 27 completely & utterly disabled. G tube and diaper dependent. She cannot TALK even. She’s 27 and cannot be on our insurance so she is on state insurance. She cannot change that, no one can. Your employees don’t have to be so rude & biased towards people on state insurance. I’m completely disappointed in our visit today. She could’ve just answered our question & been helpful about what to do next. Instead she was rude. Attitude was NOT necessary at all."

"Never had a bad experience and I've been going to this Walgreens since it opened. I get my flu shots there with no issues and all my prescriptions filled. Make up counter lady is always nice to me. Staff are always nice. I'm glad we have a walgreens so close."

"What a cluster. You take time to schedule your vaccine and complete the paperwork online with the link and you get there and nothing populated, so you do all the paperwork again and then you wait. So what should have been a quick in out turned into much more. The pharmacy is a joke!!!! I knew there was a reason I didn't use them for my prescriptions. I will never use them again."

"Called ahead because we were trying to pick up our subscription to ensure they would be open until 8, but was told by pharmacy tech that they "would be in trouble if they didn't close right at 8". We arrived 2 minutes early only to find out they were already closed for the night... Would have been nice to get our prescription after driving the 30 minutes to try and make the prescription fill."