O'Reilly Auto Parts,

508 Edwardsville Rd, Troy, IL 62294, United States

"Only if autozone doesn't have what I need"

"During the recent cold snap my wipers decided to throw in the towel. It was cold and about 6° the sign said Free Wiper Blade installation.....in other words... the universe was saying....replace those wipers now. The young man stood out there putting on the wipers with some difficulty as I tried giving him more light with my phone. At one point I was practically begging him let's go in and warm up. Nope, he said I almost have it. And one snap later he had it. Amazing determination! Keep hiring this type of mindset O'Reily's. We need the inspiration!"

"I had an unfortunate situation happen regarding a miscommunication at the store level. I called upper management to explain the situation. The store manager contacted me promptly and the situation was rectified immediately. Great customer service and problem solving on their part. This company cares. If you need parts, I would recommend calling them first. Customer service is a lost art but not at Oreillys."

"Bought 5 quarts of Castrol full synthetic oil on sale for 35.95. On way home checked online and local Walmart had same oil for $24.22. O’Reilly would not price match so we are returning the oil and buying from Walmart. All the oil and filter prices at Walmart are significantly cheaper than O’Reilly."

"Stopped in on a rainy, cold day because my wipers were shredded. Ryan found what I needed and then went outside to put them on (and without a coat). I felt terrible because the weather was nasty. But he did it with a smile. Thanks, Ryan!"