McDonald's
About the Business
McDonald's is a well-known fast-food restaurant located at 230 State Route 31, Crystal Lake, Illinois, United States. Our Terms and Conditions have recently been updated, so please take a moment to review them. You can now conveniently order through the Mobile Order & Pay app on iOS or Android and pick it up at the store. We also offer McDelivery through DoorDash, Uber Eats, Grubhub, or Postmates apps. Our menu items may vary by location, so be sure to check the McDonald's app for availability. You can pay with Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo. Our top priority is the health and safety of our employees and customers, especially during these times. Visit our website to explore job opportunities and find out more about our safety measures. McDonald's has been serving quality food since 1954, and we look forward to serving you soon!"
Photos
Location & Phone number
230 State Rte 31, Crystal Lake, IL 60014, United States
Hours open
Monday:
5:00 AM - 11:00 PM
Tuesday:
5:00 AM - 11:00 PM
Wednesday:
5:00 AM - 11:00 PM
Thursday:
5:00 AM - 11:00 PM
Friday:
5:00 AM - 11:00 PM
Saturday:
5:00 AM - 11:00 PM
Sunday:
6:00 AM - 10:00 PM
Reviews
"There is a wonderful young man who works the register in the drive thru named Johnny, at the McDonald's on rt. 31 and rt. 176. Ah WOW!! Every time without fail, Johnny is friendly, happy, kind, and delivers it all with a smile on his face. And always professional. His parents clearly raised this young man correctly. He's a hard worker, and his entire demeanor is refreshing. If a managerial position opens up, serious consideration should be given to Johnny for the role. Great work ethic, great job Johnny!!"
"Never had an issue. Very quick and always consistent. Never been inside only though the drive through which can be busy, but the staff is quick and knows what they're doing."
"Not happy. Go every work day morning and pick up lg unsweetened iced tea. Someone put sweet tea in both dispensers. Time before work was running short so I had to leave. Went back at lunchtime and ordered lunch and got my tea. When I tried to get a refill, they said the owner no longer allows refills. So, the price went up $.10 and no refill. It would’t hurt McDonalds to offer a .25 refill. I already bought the cup! I’m taking my lunch back to Culver’s! At least they off free refills and have delicious treats!"
"Visited around 9pm before heading to visit my grandma at the hospital. The guy at the window was friendly and asked how my day was. I explained where I was headed and he wished me and her the best and was absolutely wonderful. I didn't catch his name, but it was absolutely appreciated after the day I had."
"Terrible experience. Bad food, bad customer service. I showed up at 10:50pm. When I tried to order at the window they said we are closed, but they are supposed to be open till 11pm. I placed order through Mcdonald's app and it worked. How was I able to place the order through app if they were closed you ask? Because they purposely didn’t want to take the order so they can go home early! They were concerned I was going to have large order. after saying, they were closed they said maybe they can take the order if it is fries. I ordered McChicken sandwich. The sandwich was bad, lettuce was soggy, mayo was leaking, it was too hot I burned my tongue and lips. I reached out to the restaurant spoke with Kevin, he gave me bunch of excuses. After that I reached out to corporate spoke with Alexandra she gave me excuses as well. This is a terrible Mcdonald’s."
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