Chuck E. Cheese 4725 Northwest Highway, Crystal Lake, IL 60014

"My son and I had a great experience here for his birthday! It was nice seeing the team disinfecting everything throughout the time we were there. The games were very fun for my 4 year old son and even me. We had a blast! Great staff and experience!"

"I enjoy this Chuck E.Cheese we always go to this one. The staff is very friendly, attentive and helpful. The location is very clean and food is always fresh. We have a blast everytime."

"Came in tonight 10/23 around 6:30 because it was my daughters birthday. We waited in the front for about five minutes before someone attended to us..even said hello at loud and nobody came..Multiple times people walked up to the counter and the staff was hanging out in the back leaving the counter unattended and people would walk away because nobody was helping them. Everyone acted like they’d rather be anywhere else than at work. The only polite person was the guy with the longer blonde hair. I was just really put off by the fact that 80% of the time your counter was unattended.. 8:15 came around and they were cleaning all the games making everyone feel we had to rush out I understand that you close at nine but you still had kids playing and it made them feel like they couldn’t anymore and for what people are paying you should let them play..Usually love this location but your staff tonight needs to be talked to especially the girl who was supposed to be working the counter her attitude was the worst! Should probably not be working around kids! Pizza was delicious however!"

"We’ve had great birthday party experiences two years in a row. I love how the hosts take care of all the details and keep you informed. I appreciated the email reminders and phone call before the party. We had a party this weekend and I want to just say our Host (Manol, I believe) was excellent! He handled all the details perfectly, kept us informed, was engaged with the children and incredibly patient. Thank you for making it a memorable experience for our child. The food was great and all the children enjoyed themselves. Thank you again for a great experience and providing a safe space where a kid can be a kid!"

"This location is always clean and the floor layout is spacious. I like that I can see both of my kids if they split up playing games without having to follow them closely. The employees are very helpful and friendly, and the game repair mechanics are always kind and leave any tickets after they fix/test the games. My kids love the unlimited play cards / wrist bands and enjoy running around and finding extra credits on games or abandoned tickets. The pizza is not great, but it is better than I remember it as a kid. Our girls love Chuck E. Cheese!"