The Village Squire (McHenry)

"Surprising that the food here is so mediocre. We came in early, it wasn’t crowded but the patty melt was cold, way overcooked and must have sat for a long time because the cheese was hard and cold too! Culver’s far surpasses this food quality and service. Last time we came the potato skins were also cold and hard. They obviously came frozen out of a box—no melting cheese, no fresh bacon, only hard tiny bits, very disappointing. The atmosphere is great, the food is really disappointing."

"Food was absolutely amazing! Got the bacon cheddar burger so delicious my mom got the gyro plate nice and fresh..our server was awesome! Village Square never disappoints. The manager there was so nice."

"Ordered via door dash. Ordered a sandwich and the triple squire app. When it was delivered, we only received the drink and the sandwich. HALF THE ORDER WAS MISSING. I read the ticket that printed in the kitchen and only the sandwich and drink was on it. The door dash receipt was stapled on top. I understand maybe not giving the sauces or something but not putting part of the order in the bag? There should’ve been someone to double check the bag to make sure the order was all correct before the delivery driver left the restaurant. I used to work in the restaurant business so I understand things happen but it’s not hard to read a ticket and make sure an order is correct. Do better."

"Went on a Friday night, around 5:30, for an event. The parking lot wasn't full, they didn't look that busy and the inside atmosphere was cozy. The hostess greeted my party with a smile, and the server was polite. Then the drinks came out... The zombies tasted like a fruity orange juice and Mai Tai's we couldn't even stomach. It tasted like liquid vomit. And this is where the server started being impolite.... We waved her down with a smile and a wave while making eye contact (nothing crazy), she nodded and held up one finger. Turned around and continued her conversation at the bar giggling with the male barter. When one of us went up there, and told her the problems with the drinks, she said they were very busy. Letting that go, we ordered cokes and teas with a Calamari appetizer and our meals. The calamari came out under cooked!!! Also over half of it was peppers and onions deep fried, and they were soggy. Then one guest got their creamy chicken soup, it tasted like pure lemon juice. We didn't want to take any chances of getting food poisoning, so again we waved down the waitress. She rolled her eyes and then came over asking what we wanted... We told her to cancel our orders and we wanted the check. She had the nerve to say whatever. Luckily she got the manager, we explained about the drinks, the calamari, and the soup. Asked for the check again, the manager then said this is how all the Village Squires are... We told her this is not how the one in Crystal Lake is. End of story: We got our order cancelled, the manager said don't worry about paying. We even stuck around for 10 minutes to make sure it wasn't a trick."