Panera Bread,

1850 N Richmond Rd, McHenry, IL 60051, United States

"I should know better. Got home with half my order, AGAIN. Thought I could trust it because it was sealed and the receipt was checked off. Prices are borderline ridiculous and a “cup” of soup is literally 1 “cup” and $6.49! Manager gave me a $5 voucher, just covers my missing item, nothing for the inconvenience or gas to return. Think this is finally my last visit."

"So happy that Panera opened up again in McHenry! The updated Panera looks great! The workers were so friendly, and as usual, the bagels were awesome!"

"The lights are so insanely bright inside the building bring your sunglasses. You can no longer see what breads and bagels are available / left they are hiding them in back so now it’s a long wait to the register to find out they don’t have an item you were hoping for. The poor customer service isn’t like Panera and I attribute to the store being new. Food is excellent as always."

"This is by far my favorite Panera anywhere. They have the nicest employees and the food is always so fresh. The crew handled the grand opening very well, and the employees that waited on me today were so friendly and helpful and knowledgeable."

"Staff friendly but asked for chicken noodle soup and mostly got broth and no noodles & 2 pieces of chicken… Called got my refund only on the soup but what I didn’t notice until after the call was my chocolate croissant was super super hard & dry like I couldn’t even try enjoying it if I tried… What is this?? That’s what you call chocolate??? Looks a month old & was super Nasty. Definitely regret taking just ONE bite. SMFH I should definitely get a refund on my whole order. This is crazy what I was given and I paid for. Never ever EVER coming back. Disgusting and can’t believe anybody would serve this"