Advance Auto Parts 7324 North Western Avenue, Chicago, IL 60645

"Was looking for toyota ch-r light, the cashier girl was really helpful and polite."

"I needed a new car battery. The young men were very attentive and respectful. They easily installed the battery. They eased my stress about needling this investment."

"I bought die hard battery from advance auto…for hybrid car with 3years free replacement in 10/2020..when the battery is dead not work at all…after not even 2years…I call for replacement they said not in stock… but if I want to buy it… they can order it for me…. Not only me.. to many people had problems with advance auto parts…easily they lies n took people money…I know this nothing for them till in social media will viral …let’s see how far.."

"Anytime you have to call Corporate, it's not a good thing. I purchased a set of front brake pads online for pickup. Turns out an hour after I picked up the item, it was the brake pads in the REAR that needed attention. You would think that making an even exchange (swapping one item for another that is the same price) would be easy? Maybe at Target, or Walmart, or even (gasp) 7-11 it is. But here? Oh no. Not at all. Let me preface this by saying I used a combination of online credit and a debit card to pay for my initial purchase. When I went into the location, one particular employee (I won't doxx him on here) make it very obvious that it was a huge inconvenience for me to ask him to help me with my purchase. First, he tells me that they don't do exchanges. (After I spoke to Corporate, it turns out they don't.) He said they would process the return and I would have to make a whole new purchase. But.... when I asked him if I would receive my credit back to use it on the new set of pads, he rolled his eyes and said "Don't know". So at this point I'm going to have to pay full price, when I initially used a substantial credit in the first place. It was obvious to me that he just wanted me gone, so he could go back to doing whatever it was he was doing. (Nothing.) So I left, without the part I needed. I called Corporate and not only got my credit back, but got the order placed at another location, and it was cheaper too, even with the credit. This location? Not again. We'll see how the Skokie location is."

"The staff there are great, friendly and knowledgeable. Bryan and Omar in particular have always gone above and beyond. I trust in their advice and recommendations for parts and work. I often look to them for problem solving and diagnosing issues. They have always been willing to share their expertise."