NAPA Auto Parts

"These are some of the most incompetent people on the planet."

"3 starters from 3 different napa stores. Never did get a good one. Got my money back."

"I thought the young man that helped me yesterday was rude i ordered two rotors online i came to pick them up he got them from the back push them to the side of the counter and handed me the receipt and stated have a good day didnt even ask if you needed help to the car or anything just rude and bad customer service I called this morning and talked to Ice which made me feel better but that person last night needs more customer service training"

"Ordered parts from this Napa store back in January of 2022. I had just bought a car so I wanted good parts on it. Had problems with the rotors and there customer service both suck. There remedy was buy new ones and switch them out later as well as pay again to get it done. Never again you lost a customer here....."

"Yesterday, I Came in To Have My Car Review, By A Professional. The Receptionist Is By Far The Most Pleasant Experience, Of My Visit, Due To Her Being Helpful And Understanding. Aside From That, One The Mechanics, Tall, Baldheaded, Butted Into Our Conversation, And Interjected His Rude Demeanor. Then Proceeds To Attempt An Argument With Me, And Abruptly Adds "End Of Conversation!" If This Is What This Particular Branch Is Like, Then I Am Certainly Better In Better Standing Investing My Funds Elsewhere. Never Ignore A Red Flag, When It Comes To Human Interactions. Customer Service, Skill Set, Then Reasonable Price Ratings. This Should Be Your Aim."