Walmart Auto Care Centers

"I have never been to an establishment where you called to confirm the hours, get there an entire hour before it supposedly closes, and then they tell you they’re closed after you just risk life and limb driving on a spare tire all the way there because you had an emergency flat. Horrible Service"

"Great service, and I’m always in and out sooner than the quoted time. Knowledgeable and friendly staff. I ordered tires from Walmart online to be delivered to the Country Club Hills, IL store. Darrion did a fantastic job of having my tires ready, and providing all the services I needed in a timely manner. He was very accommodating to us and I have nothing but good things to say abt him. On another visit to fix a nail I picked up in my tire, Latoya R., and Darial P. worked the front desk and both ladies were great. Jalen W. worked with the cars and this crew had me in and out pretty quick."

"Don’t make an appointment. It’s pointless. I had an appointment at 12 for 4 new tires to be put on. I also wanted sensors added. There was a 2 hour wait. When they got done they forgot to add the sensors so I’m waiting another hour."

"I came in here and waited 3 hours for my oil to be changed, but my oil light never went off. I assumed it was an issue with the car. I took it to auto one to have the light removed, but it came back on. i checked my oil sticker and it said 270,000 miles till my next oil change. My odometer says 30,000. I checked the oil and it was pitch black. They essentially robbed me of my time and money. they did not change my oil and charged me $80 to not change it. If they didn’t want to do it, why not tell me so I can go elsewhere and not risk the integrity of my engine? I’m pleading with everyone in the are, spend the extra money. Go to jiffy lube. Go somewhere they perform the services in front of you. If I could give 0 stars, I would."

"Absolutely terrible experience. What’s the point of making an appointment if you’re going to spend several hours just to have one tire mounted and balanced. Unorganized and unprofessional staff who talk about their co workers loudly right in front of the customers."