Walgreens

"Years ago the pharmacy was great here. Now they hire lazy and incompetent employees who don't even know how to count pills or get prescriptions ready by promised times. That second lane for pharmacy closed is sure helping everyone.The customers see how far downhill this pharmacy is now. I don't trust their service."

"I gave this Walgreens on the corner of Alpine and Guilford 1 star because I had to, to make a review. Every time I come to this Walgreens it's a problem. If you call you're on hold for quite a bit of time and the store is not that busy. I went to pick up photos for someone else and the manager Alexis rang up the photos and my beverage. I told him the pictures weren't mine. Showed him the paid receipt. And he still made me pay for them. I went outside called the person and she said she paid. I went back in and he refunded the pictures. Then couldn't find the "card on file" off the receipt. I said "ok i can call her and give you the card over the phone to match the last 4 off the receipt". He said "No, it's against policy".. and made me pay for them again. He just saw it was on file and HE DELETED IT to put them on my card. I understand policy. I also understand customer service and Manger overrides. He didn't want to be wrong and hid behind "store policy" instead of helping a long time customer simply because he didn't know what to do. I'll go out of my way before I'll come back to this Walgreens, which is sad because it's so close. But I too, can prove a point."

"I had the pleasure of working with Joy on a prescription that needed refill, but there was an insurance problem. Joy helped me be calling the insurance and getting it straighten out. I had spoke to other staff regarding this same script but there were unable to solve it for what ever reason. However, I am still given Walgreens five stars because of Joy! She took the time to help get it refilled and my husband had his script filled within an hour that day. Thank you, Joy. You are truely an asset to the company."

"Place is bigger than any where I currently live. The employee who worked with us, Nathan, was patient with others, with my mother and I, and was nice and helped my mom. He seems very relaxed. The store is clean and well maintained, cool, well lit, and gives a happy vibe to it."