Route 12 Auto Parts & Salvage 4204 U.S. 12, Richmond, IL 60071

"They had the used part I needed at a fair price. Saved my vehicle from joining the salvage yard. Can't say enough about Marty's willingness to locate part needed, verify it was correct with my mechanic and offered to deliver to their shop at a no additional cost. I would highly recommend and no hesitation to use them again."

"The staff there are great and helping you out with the exact part you need have a great prices"

"Bought a rebuilt rear differential for a 2004 Ford explorer a year or so back. Should have went somewhere else when the first one shredded itself. At first they made me replace both U joints to make sure it wasn't that. Had another one rebuilt for me which I had to wait a few days. Installed and was never reimbursed for all the gear oil I had to use. Now, found that the pinion nut had come loose. Vibration between 55 to 70 miles an hour was the symptoms but thought maybe a cv axle or aomething else. Took a look at the differential and found they barely replaced anything inside. What they did replace was with the cheapest seals and bearings they could find. I would never purchase anything rebuilt from this place ever again. Please beware!"

"Even though this is the closest yard, I like Route 14 way better. First time I called the guy that answered was very grouchy. The first time I went in he was grouchy and wanted $100 for a pair of USED mirrors that didn't match my color. I laughed and went to my car and bought them brand new for $64 and painted them myself. At least these ones aren't faded, oxidized, or scratched. I called another time for some fog lights, the guy that answered was VERY helpful, but unfortunately they didn't have it. I called about some wheels, they pulled them off the car, but was very misleading when he said he had the "police package". Package means there is more than 1 thing, and so I thought they were the steel wheels with the chrome caps, but when I got there there were 3 heavy duty steel wheels and no caps. He didn't tell me he only had 3 when I called. I was looking for a full set. Overall, they are fantastic at searching their system and telling you if they have the parts or not, but I only go here as a last resource. My first experience was bad, but they earned a 3 star for the next few visits/calls."