Dunkin' 8424 Willow Springs Road, Willow Springs, IL 60480

"The food we ordered was not even close to what we expected. The avocado toast was the worst we ever had.Service was terrible, too. After we ordered, we waited for 15-20 minutes,and nobody even tried to let us know that the food was ready, btw I asked them multiple times,and we were still waiting on our breakfast. By the time we saw our bag with food left on the side,everything was alredy cold.This place should hire people to care,not kids. Disappointed!!!"

"For those folks placing online orders and picking up the drive thru just be aware that your donuts and possibly the bread have been visited by a dozen flies I’d walk out low standard how this employee can sell something that themselves won’t eat because the donuts are constantly attack by flies and is not the first time I see this to the employees you need to improve low standards bring risk behaviors which your customers are paying for wages. Don’t go drive thru go inside and see this yourself."

"They need to fix the fly issue. They have a swarm of Flys all over the donuts and probably the food as well. A couple of fly traps would work wonders to keep them in check"

"My last sausage, egg, and cheese croissant at another DD was great. This one here, not so much. It was super dry and the cheese was almost cold. It was hard to finish."

"Every time I come here they are very friendly but slow as a snail..then you are asked to pull around to the front to wait for something so simple as wake up wraps..then they bring out your food which looks and tastes old & hard..what a waste of time.. How hard is it to throw flour shells and premade eggs & meat into a microwave..then they burn the cheese..Really!! They need to do better especially with the money you pay for this mess, such disappointment.."