Dunkin' 3925 Fountain Square Place, Waukegan, IL 60085

"Midwest Dunkin' stores are not as good as New England stores but the coffee is great and the apple fritters are delicious. This location is not pleasant eat inside...drive through or carry out..."

"I went to this place this morning around 11:00am and was shown the worse racism I ever experienced! I pulled up in drive thru and asked were they okay with taking two separate orders, never received a response. So we ordered pulled to the window and that when we were greeted with Hostility. I asked for a pup cup for my puppy and the gentleman told me No because we already had two orders and they weren’t supposed to do that, mind you he never answered when I asked him. His attitude was very very rude. I understand there’s a language barrier, but if you don’t understand what a customer is asking for and get upset with them giving very disrespectful interaction , I suggest you have your employees learn the language of the United States of America. English being the first language. We understand there is a language barrier just ask for help from someone, just don’t be rude to the customer. I will never shop here again! Time to find a new Dunkin!"

"I went this morning before work and got coffee for myself and my coworkers. I also got the wake up wraps, 2 with turkey bacon. Well when my friend went to eat hers she opened it and saw a black long hair cooked into the meat and melted into the cheese. It was absolutely disgusting! And could have MOST DEFINITELY been prevented if hair nets were worn!!!!!! I went in this morning, so I know they were wearing any!!!! Both the woman and the man. Highly disappointed!!!!! Almost a $5 wrap thrown away!!! Dunkin, you need to train your employees better hygiene and get hair nets!!!!"

"I go here almost every morning due to convenience of location. It is hit or miss the quality of the food and whether their kitchen will even be working. For a few months they would be out of bacon every monday and tuesday morning. That ordering issue seems to have been corrected though. I stopped getting iced tea from here because one time I got it and it had a yellowish tinge and tasted of chemicals."

"Dunkin use to be one of my favorite places to get coffee and donuts, well today was one of the worse experience at the Fountain square location. The donuts wasn’t fresh and the cashier was giving nothing but bad customer service and attitude when I told her the donuts wasn’t fresh. I have noticed something else in this location but I wish not to say I hope the management team talk a look into this location."